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Optimum customer satisfaction

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Customer Service
PEG have worked hard to guarantee optimum customer satisfaction levels that is why Customer service department was established to maintain ongoing client relationships.

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Our Personnel
We have an efficient, well trained, courteous and empathetic personnel that interact directly with customers and knows well the difference between losing or retaining a customer and capable of solving problems when arise, and follow up on customer satisfaction.

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Our Customers
We believe that customers should receive full attention to the issues they suffer from and communicating with them via emails and phone calls to maintain good relations.

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Branches & Locations
PEG Branches and facilities are well located to serve our customers all over Egypt without any delay or obstacles.

PEG Main Branch
6 El Fawakeh street, Mohandessen – Giza – Egypt
+202 33369520/1/2 – 37612587

PEG Alex Branch
El Moskar El Romani Street – Rushdy
+203 35468914

PEG Service Workshop
Street No. 40 from Street No. 3
1st industrial zone, 6th October City
+202 38201812

PEG Luxor Branch
Conference Street – Flash Building
Beside 25th Jan. Hotel – Luxor
+095 2359377 

PEG Stores
El Matahin Street, 3rd industrial zone
6th of October City

PICO Free Zone
Ameria, Alexandria.

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Customer Service
Office hours for PICO Group companies are 9am to 5pm (CLT), Sunday through Thursday.

Customer Service
+202 37494769
info@picoenggroup.com

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