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AFTER SALES SERVICE

On Time & All The Time

PICO Engineering Group (PEG) is committed to provide parts and services solutions to our customers on time of customer call or request and all the time 24 hours a day, 365 days a year, to guarantee lower down time and higher productivity and increased profitability of our customers.

24 hours a day, 365 days a year

     Parts

Existence of a well-trained parts engineers for any consultation and advise that may reduce the operating costs. We stock parts of all the brands we work with to be able to attend any event in the least time possible.

We support our customers and protect them against unexpected downtime.

PEG own 3 main stores that supply all spare parts’ requirements all over EGYPT.

Service

PEG provide premium quality product support services for all our brands. We Also provide a range of complete maintenance plans that fit all our customers’ needs. PEG after sales services include our Main Workshop which enables its subsidiaries to provide a variety of focused services in addition to Onsite Services via our fleet of fully Equipped mobile workshops. PEG provide its clients with various after sales services such as general repairs, setting up, commissioning, and maintaining the equipment. Our Engineers and Technicians are well trained and ready to offer quick response to any event 7/24.

ISO 2015-9001

ISO 2015-9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees We are proud to announce that we have gained the international standard certificate that specifies requirements for the quality management systems through ISO -9001 2015.

Parts
Existence of a well-trained parts engineers for any consultation and advise that may reduce the operating costs. We stock parts of all the brands we work with to be able to attend any event in the least time possible. We support our customers and protect them against unexpected downtime. PEG own 3 main stores that supply all spare parts’ requirements all over EGYPT.

Service
PEG_ provide premium quality product support services for all our brands. We Also provide a range of complete maintenance plans that fit all our customers’ needs. PEG_ after sales services include our Main Workshop which enables its subsidiaries to provide a variety of focused services in addition to Onsite Services via our fleet of fully Equipped mobile workshops. PEG_ provide its clients with various after sales services such as general repairs, setting up, commissioning, and maintaining the equipment. Our Engineers and Technicians are well trained and ready to offer quick response to any event 7/24.

ISO 2015-9001
ISO 2015-9001 helps organizations ensure their customers consistently receive high quality products and services, which in turn brings many benefits, including satisfied customers, management, and employees We are proud to announce that we have gained the international standard certificate that specifies requirements for the quality management systems through ISO -9001 2015.

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